Terms & Conditions

We strive to ensure that all product descriptions, images, pricing, and availability information displayed on our website are accurate and up to date. However, Peonella reserves the right to correct any errors, inaccuracies, or omissions and to update information at any time without prior notice.

All orders are subject to acceptance and availability. Once an order has been placed, you will receive an order confirmation email. Receipt of an order confirmation does not constitute acceptance of the order. Peonella reserves the right to refuse or cancel any order at its discretion.

All prices displayed on the website are listed in the applicable currency and include any taxes where required by law. Payment must be received in full before an order is processed and dispatched. Peonella reserves the right to modify prices at any time without prior notice.

Delivery times provided on the website are estimates only and may vary depending on destination, customs procedures, courier delays, or other circumstances beyond our control. Peonella is not responsible for delays caused by third-party shipping providers.

Due to the nature of our products and for hygiene reasons, Peonella does not offer returns, exchanges, or refunds on any purchased items unless the product received is defective, damaged, or incorrect. Customers are encouraged to carefully review product descriptions, sizing information, and order details before completing a purchase.

All content featured on this website, including but not limited to logos, artwork, prints, product designs, photographs, graphics, text, and branding materials, is the property of Peonella and is protected by intellectual property laws.

To the fullest extent permitted by applicable law, Peonella shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or the purchase of products through it.

Any personal information collected through this website will be handled in accordance with our Privacy Policy.

Peonella reserves the right to update or modify these Terms & Conditions at any time. Continued use of the website following any changes constitutes acceptance of the revised terms.